FAQ

How much does a CPanel/Windows license cost?

Centos (latest) is free of charge
Windows Server 2012 Standard 1-2 CPU is $25.00 USD
Windows Server 2012 Datacenter 1-2 CPU is $110.00 USD
Windows Server 2008 Standard 1 CPU is $25.00 USD
Windows Server 2008 Datacenter 1 CPU is $110.00 USD
Microsoft SQL Server 2008 R2 is $15.00 USD
Cannot find a license that you need? We will be glad to help you install any software that you already have a license for.

Where is your datacenter located?

All of our servers are located at the mission-critical Netriplex SAS 70 Type II certified datacenter in Ashville, North Carolina, USA and at the Continuum high-availability datacenter in Lombard, Illinois, USA.

How much does an additional IP cost?

We offer 5 IPv4 addresses for free and any additional IPv4 will cost $1 per IP, per month.

Do you provide a server management option?

We offer 5 IPv4 addresses for free and any additional IPv4 will cost $1 per IP, per month.

What is your typical setup time?

We guarantee that all servers ordered in their default configuration with latest stable CentOS will be delivered within 8 business hours. Custom configurations may take longer, depending on availability of hardware.

What is your test IP address?

Feel free to use alnitech.com if you would like to ping one of our servers.

Do you have a money-back guarantee and how does it work?

We have a 21-day money-back guarantee. If you happened to change your mind, just let us know and we will refund your purchase. However, we will appreciate your constructive feedback.

Do you have a network uptime warranty?

Yes, we do. Our network will be available 99.95% of the time per year.

What is DRAC and Why do I need it?

Please refer our knowledgebase article for a detailed answer.

What does “Proactive monitoring” mean?

Please read our knowledgebase article for a detailed answer.